Why You Need Twitter For Your Online Business

As an online business owner or a potential online business owner, you might not realize just how important social media is to your business. If you want to have a successful online business, you need to be involved with social media sites such as Twitter and Facebook. Let’s have a look at how Twitter specifically can help your online business.

Connect with Customers

In the fast paced online world, you need to connect with your customers. It’s not just a gimmick, it’s a necessity. It can be slow to respond to multiple phone calls or even emails. When you use social media sites such as Twitter, it’s much easier to connect with your customers, especially if there are hundreds or even thousands. This can often be done in real time or shortly after they send you a message. Many customers rely on Twitter to get information from companies or to ask them questions. For example, if your website is down and customers are in need of information or need to contact you, then having a Twitter account helps you and them stay connected. If you want to maintain an excellent connection with your customers, you need to use Twitter in your business.


Companies today are often performing updates or releasing new products. It can be difficult to connect with all of your customers to let them know about changes you have done or new products you have created if you use old traditional marketing methods such as newsletters, brochures, or television advertising. It can cost you a lot less if you keep customers informed and updated with simple Twitter posts. The customer can read your post and then click on the link to your website where they can get more information about your product or service. If you wish to keep customers updated with what you’re doing, social media sites such as Twitter are essential.


Another way to let customers know what you’re doing is to make frequent Twitter posts. It makes no sense to have a Twitter account and not use it very often. Customers are using social media sites such as Twitter daily and they’re often checking their posts and messages several times per day. If you want to connect with customers it’s a good idea to be a frequent poster on Twitter because customers may be searching for you and they’ll be able to see your posts.

New Followers

If you want to get new followers on Twitter it’s important to stay active on the site. Make sure you follow people that are relevant to your business and follow people that might have an interest in your product. By making frequent Twitter posts and staying active on the site you’ll naturally gain more followers over time. You can even use websites such as Twiends to help you gain a new followers. With Twiends, you can add your business to the site list and over time you should gain more followers. This site also has plenty of tips and tricks that can help you gain new followers for your business.


As an online business you should be using social media websites such as Twitter. This site can help you grow your business because it’s used by a huge number of people and many of them are active on the site each day. If you want to gain a new customers and even keep a connection with older customers, Twitter is an essential site to have. If you stay active on the site you should naturally gain more followers over time. Make sure your posts are informative and that you’re providing relevant content for potential customers and you should see your followers on Twitter start exploding.


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